Common Questions

Frequently Asked Questions

Everything you need to know about our services, pricing, and how we do business.

Services & Capabilities

We service cars, SUVs, pickup trucks, and light-duty vans of all makes and models — domestic and import. From your daily commuter to the family road trip machine, we've got you covered.
Absolutely. Our technicians have experience with premium brands including BMW, Mercedes, Audi, Lexus, and others. Just note that specialty parts may take longer to source.
Yes, we do transmission fluid changes, clutch work, and most transmission repairs. For major rebuilds, we have a trusted specialist network we can refer you to if needed.
We don't have our own tow truck, but we work with several local towing companies and can arrange pickup for you. Just let us know when you call.
You can have maintenance done anywhere without voiding your warranty, as long as we follow manufacturer specifications. We'll keep detailed records for you.

Pricing & Payment

Computer diagnostics are $89. If you proceed with the repair with us, this fee is waived. We believe in transparency — you'll always know the cost before any work begins.
Yes! We provide free written estimates for all work. Just give us a call or stop by. We'll inspect your vehicle and give you options with clear pricing.
We accept cash, credit cards (Visa, MasterCard, American Express, Discover), debit cards, and checks for established customers. Payment is due upon completion of work.
For larger repairs, we can sometimes arrange payment plans on a case-by-case basis. We work with a local financing partner for customers who need extended terms.
We price fairly and competitively. If you have a written quote from another reputable shop, bring it in and we'll see if we can work something out.

Scheduling & Turnaround

Usually within 1-2 business days for routine maintenance. For urgent repairs, call us and we may be able to get you in the same day. We keep a few "emergency slots" open weekly.
Oil changes: 30-45 minutes. Brakes: 1-2 hours. More complex repairs: we'll give you a time estimate when you book. Many jobs are same-day, but we don't rush quality.

Warranty & Guarantees

12 months or 12,000 miles on parts and labor — whichever comes first. If any issue arises from our work, we'll fix it at no charge.
Parts warranties vary by manufacturer. Many parts come with 2-year or longer manufacturer warranties, which we honor.

Still Have Questions?

Call us directly — we're happy to help and never push unwanted services.

📞 Call (603) 424-2844 Send Message